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Terms & Conditions



Bookings

The contract is legally binding between Divine Designs and the lead contact. It is the lead contact's responsibility to contact Divine Designs immediately if any of you details on the booking form are incorrect. It is also the lead contact's responsibility to inform Divine Designs of any changes to contact details. Once the booking form/confirmation has been received and checked you are agreeing to the colour and material choice listed.

Any bookings that are not carried out due to incorrect information on any part of the booking form will require full payment; it is the lead contact's responsibility to either measure or order sample covers and try the chair cover on before finalising the order. If the chair cover booked is not the right cover - where a chair cover sample was not ordered or measurements taken, full payment will be required & no refunds are possible.

Final numbers of chair cover required should be made clear to Divine Designs either by telephone, email or letter, 6 weeks prior to the event date. However, slight adjustments to your original request can be made if it's a slight increase or decrease.

We cannot guarantee that sudden increase in number of covers or any other product needed at short notice can always be accepted. We will not refund any money for sudden decrease of covers or any other product ordered, when decreased after the 6 weeks or after payment of final balance and where products have been made, prepared and ironed ready for your event or brought to your venue on the day. We are however willing to refund for products that have not already been prepared ready for your event, eg. covers, linen that has not yet been ironed, centre pieces etc. that have not yet been made. Please inform us of any changes to your order immediately.


Deposit & Payments

A 100.00 standard deposit is required to secure the date of your event & to secure materials on that particular date. No booking is guaranteed until a deposit is received. Provisional bookings are released, without warning and at our discretion, where a deposit has not been paid. In the event that there is an increase in prices at Divine Designs, where a deposit has not been paid you will be charged the new prices (you'll be notified of such changes before-hand). Said deposit is non-refundable & is subtracted from the final amount owed.

The final total payment/balance is required in full 6 weeks prior to the event (unless otherwise agreed) and can be paid by cheque, cash or bank transfer.


Refundable Damages Deposit

A damages deposit (also known as damages fee) is required on all bookings. The damages deposit is refundable and the price varies depending on what is hired. The damages deposit is refunded to the lead contact on return and after inspection of hired materials.

If damage or loss occurs the hirer/lead contact must pay the replacement value of said product(s). Excluding washable stains. This will be deducted from the damages fee. If the amount should go over the damages fee, you will be then charged for the remaining amount owed.

Standard laundering of hired items is included within our prices. This includes stains from food and drinks and light scuff marks from shoes. We consider these stains as part of an event and will therefore not invoice additional charges to the lead contact after the event. However, if upon inspection after your event we find that irreversible or damage through mistreatment has been caused to our hired items for example footprints, evidence of guests drawing on the linen, cigarette burns, candle wax, excessive food and drink stains and mould / mildew, rips or tears then this will result in Divine Designs issuing the lead contact an invoice to replace the damaged stock.


Hired Products & Items

The total number of covers/items either collected from Divine Designs or fitted and left at your venue is what we expect to receive/collect after your event. If loss occurs we will first contact the venue to locate any lost item(s). If however, the item(s) is/are not recovered, we will invoice the lead contact, please see above.

It will be the sole responsibility of the lead contact to look after our items before, during and after the event. All items remain the property of Divine Designs.


Cancellations

Divine Designs understand that cancellations may occur due to various reasons. Where a cancellation is issued, you will unfortunately forfeit your deposit. If cancellation occurs within 6 weeks prior to the event full payment is still required. Cancellations outside of this time do not require any additional payments, other than stock already acquired for your event, time spent and any administration costs incurred by us.

Any flowers or products already purchased especially for your event, or for any sample, where cancellation occurs, will still require payment. You may also be charged for any bank charges incurred from BACs & Cheque payments.


Public Liability Disclaimer

Divine Designs will not be held responsible for any injury sustained by any hire item, we are fully insured with public liability insurance.


At all times during your event the hired items remain the property of Divine Designs.

Payments of your deposit and receival of your booking form/confirmation email, is deemed that you have read and understood these terms and conditions of hire.

Please do not hesitate to contact us if you have any questions or want clarification on anything mentioned above.


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Chair Cover Hire Cheshire, Manchester, Tameside, North West | Wedding & Event Decoration Cheshire, Manchester, Tameside, North West

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Customer Testimonials


I would like to say a huge thank you for all you did for our wedding, All our Guests commented on how lovely the chair covers,table decs etc were! Myself and Tommy were very impressed and it was lovely working with you Mary! Your a lovely person and I'll be telling all my friends and family about you! Amazing work Thank you again! xxx

Love Lora & Tommy x

Thank you so much for doing the venue dressing for our wedding day. The chair covers, sashes, centre pieces & swagging looked amazing and really finished off my reception room. The stair case swagging looks fabulous in the photo's. Excellent communication throughout and great quality products at incredibly competitive prices. Thank you once again Mary you really are a little gem!

Love Danielle & Neil x

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